Frequently Asked Questions
Everything you need to know about shopping with Horse.
What is the typical shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free, and you can initiate an exchange through our online portal.
Where are Horse garments manufactured?
Our collections are ethically produced in certified facilities that prioritize fair labor practices and high-quality craftsmanship to ensure longevity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
How should I care for my Horse apparel?
To maintain the quality of your items, we recommend washing in cold water and air drying. Specific care instructions are located on the internal tag of every garment.